Responsibilities:

• Support the Restaurant Manager in managing daily restaurant operations and ensuring efficient service delivery.
• Manage customer feedback, enquiries, and service-related concerns with professionalism and effective resolution.
• Monitor service quality and uphold high standards to deliver an exceptional guest experience.
• Assist in the training, coaching, and development of new service team members.
• Ensure compliance with operational procedures, company standards, and service guidelines to maintain consistent performance.

Requirements:

• Proven experience in a similar supervisory or managerial role within a high-volume or upscale restaurant environment
• Strong leadership skills with in-depth knowledge of restaurant operations, service standards, and problem-solving
• Excellent communication and customer service skills
• Ability to manage conflicts and resolve issues effectively
• Willingness to work on weekends and public holidays
• Ability to perform well in a fast-paced work environment
• Computer literate, well-organized, and self-motivated
• Prior experience in the hotel or hospitality industry is preferred.
• Willingness to work on weekends, and public holidays as required.

Working location:
Central

Working hours:
44 hours per week

For more information or interested candidates, please reach out via WhatsApp to 96303439 or [email protected].

EA License No. : 22C0937
EA Personnel No. : R23118390 (Gwen Lim)