Responsibilities:

• Oversee and manage daily restaurant operations to ensure smooth and efficient service delivery.
• Drive sales performance and achieve revenue, cost control, and profitability targets.
• Manage manpower planning, staff scheduling, and resource allocation to meet operational needs.
• Ensure compliance with company policies, standard operating procedures (SOPs), and service standards.
• Conduct staff coaching, training, and performance evaluations to enhance team performance.
• Handle customer feedback, enquiries, and service issues professionally to ensure customer satisfaction.

Requirements:

• Proven experience in a similar supervisory or managerial role within a high-volume or upscale restaurant environment
• Strong leadership skills with in-depth knowledge of restaurant operations, service standards, and problem-solving
• Excellent communication and customer service skills
• Ability to manage conflicts and resolve issues effectively
• Willingness to work on weekends and public holidays
• Ability to perform well in a fast-paced work environment
• Computer literate, well-organized, and self-motivated
• Prior experience in the hotel or hospitality industry is preferred.
• Willingness to work on weekends, and public holidays as required.

Working location:
Central

Working hours:
44 hours per week

For more information or interested candidates, please reach out via WhatsApp to 96303439 or [email protected].

EA License No. : 22C0937
EA Personnel No. : R23118390 (Gwen Lim)